Frequently Asked Questions (FAQ)

If you have any questions, please feel free to contact me. You might find your answer here, as I have tried to answer this most Frequently Asked Questions (FAQ) on this page.

 

How do I find images on your site?

Use the search boxes. You can also browse through the categories. If you cannot find what you are looking for on my site, check the Symzio search to see if any of the other creative independent artist may have what you need.

Do you license your images in the European Union?

No. I am sorry, but I cannot license to countries in the European Union because of the onerous VAT requirements.

Is your latest work on this site?

Yes. I place all my new work here first. I upload as soon as possible. You will also find a large selection of my older work on my site. My portfolio is large, and I am constantly uploading.

Is all of your work exclusively on this site?

No. You will find some of my images on other stock agency sites, but my largest portfolio is here on www.georgesheldon.com.

What kind of licenses do you offer?

You will see that I offer two types of licenses. You should purchase the license you need for your project. You can review all the details of the licenses on the licensing page.

Do you offer instant downloads?

Yes, my site includes a shopping cart. As soon as you have completed the purchase of your license, you will receive a link via your e-mail where you can instanly download the image(s) you licensed.

Are there any watermarks on the images I license from you?

No. No image is ever delivered to the client with a watermark or my logo.

Do I have to provide a credit line?

In advertising and other commercial uses, no (although it’s great if you do!).

For all editorial uses (even of commercially licensed images) yes. It should read:

© George Sheldon / www.georgeheldon.com

What are the hours of operation of your web site?

This site and the online store is open worldwide around the clock.

Do you accept credit cards?

Yes, all transactions are completed on this site via PayPal. I use PayPal for all transactions.

paypal_verified

You do not need a PayPal account, but if you do, you can use it. If you do not have a PayPal account, you can still use your credit card to purchase your license. Your online transaction is securely handled via PayPal. I will not have or retain your credit card information.

Do I need to setup an account to license an image?

No. You can order/purchase/license any image available on this site without ever setting up an account. I allow guest purchases, which means you don’t need any account here on www.georgesheldon.com.

There are advantages to having an account, including special offers.